Cross-Referral Tools Overview (subscribe to any or all)
The Enterprise Referral Management Suite
helps financial institutions excel in executing, managing, tracking, and rewarding team and inter-divisional cross-referrals and sales.
The available tools at the left include optional elements
like automated
incentive fulfillment that can be incorporated seamlessly if
needed.
Please contact us or call (412) 779-1915 for a
webinar and discussion of your objectives.
Executive Summary
- The Enterprise Referral Management Suite benefits CapitalBase.com portal clients
by maximizing client fee income, deposit generation, retention, and customer loyalty from deepened relationships
-- by challenging and rewarding employees to support cross-silo
organizational success through referral generation in today's environment.
- Realized gains are seen from employee satisfaction with prompter
incentive payouts, elimination of manual
reporting, comprehensive team & individual award statements,
management reporting, and improved cross-team communication.
- Referred-Client Experience and internal referral partner relations are improved with automated referral outcome messaging, aging-cycle alerts and other peer-designed best-practices drawn from
the institutions leveraging these tools.